Ombudsman
Contact
Mailing address
1221 SW 4th AveRoom 310
Portland, OR 97204
We're open Monday to Friday, 9:00 a.m. to 5:00 p.m. We accept in-person visits Tuesday to Thursday at City Hall. For more information about how to connect with us either in person or remotely, please see our contact information on our homepage or visit our contact information webpage.
If you have any suggestions for how we can improve our accessibility, please let us know by phone at 503-823-0144 or email us at ombudsman@portlandoregon.gov. To make an Ombudsman complaint, please see these instructions.
After a complaint, the Ombudsman investigated how Urban Forestry reviews some development permits for compliance with street tree planting standards. In December, the Ombudsman sent a memo to Parks Director Adena Long identifying concerns with the review fee and the clarity of City Code provisions.
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